How to swap registration with another athlete in the event!
We understand that, for various reasons, you may not be able to participate in an event you have already registered for. Fortunately, Keepsporting offers the option to transfer your registration to another person. To ensure this exchange occurs efficiently and without complications, follow the instructions below.
1. Contact the Event Organizer
- Contact the Event Organizer The first step is to contact the event organizer directly. You can find the contact information on the registration page, as in the example below:
- Click on the organization's name on the event page, as in the example below highlighted in blue.
- On the next page, the organizer's information will appear, such as Name, E-mail, Location, and Phone, if registered.
- Inform the organizer that you wish to transfer your registration to another athlete. Have the new participant's details ready, such as full name, email, tax ID (CPF/TIN), and date of birth to speed up the process.
2. Wait for Organizer Confirmation
- After the initial contact, the organizer will verify the data and authorize the change on the Keepsporting platform. If the organizer states in the regulations that the registration is non-transferable, try to find alternatives with them.
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Important tips:
- Deadlines: Make sure to complete the swap within the deadline stipulated by the event regulations.
- Costs: Check if there are any additional fees for the registration transfer directly with the organization.
- Responsibility: Remember that by transferring your registration, the new athlete assumes all responsibilities related to participation in the event.
By following these steps, you ensure that the registration swap is carried out smoothly and efficiently, reducing the need for additional support.
We are available to help in case of doubts or difficulties. Good luck to the new participant, and we'll see you at the next Keepsporting event!